We answer every message from a merchant, usually within one business day. Replies come from a real person, not a ticket system.
The quickest route is the form inside the app, which tells us which store you are writing from so we can look at your settings straight away:
The Help page in the same menu covers the launcher button, pricing, print types, print check, the print queue and the vectorization product, and is worth a look first.
For anything else: a question before you install, a billing query, or a privacy request. Please include your store's .myshopify.com address if you have one.
We do not take on marketing, install, review or SEO services, and messages offering them are not answered.